Licensed ● Bonded ● Fully Insured ● 4.8 ★ on Google ● 5.0 ★ on Yelp ● 30+ Years of Experience ● +1 914-755-7478
Our Code of Ethics
The standard we hold ourselves to — with every pet, every client, every visit.
At The Dog Tutor, our reputation has been built over 30 years on one thing: doing the job right, every time. These aren't rules we follow because we have to; they're the values
Don and Mia Henderson have operated by since the very beginning. Every client, every pet, and every home we enter deserves the same level of care, honesty, and professionalism.
CODE OF ETHICS
1. We service every account to the fullest standard of quality. Every client's needs are met with the same level of attention and care regardless of the service, the breed, or the size of the job. No shortcuts. No exceptions.
2. We treat every pet and every home with complete respect. Your pet is family. Your home is your space. We handle both as if they were our own with care, consideration, and professionalism at every visit.
3. No question goes unanswered. We believe an informed client is a confident client. Whether it's a question about training progress, a concern about your pet's behaviour, or something that comes up between visits, we are always available and always responsive.
4. We deliver excellent customer service and keep you informed. You will always know what's happening with your pet. We provide updates, communicate proactively, and make sure you never feel out of the loop while your pet is in our care.
These aren't just commitments; they're promises kept, day after day, year after year. Families across New York and Connecticut have trusted The Dog Tutor for a reason, and some have been with us for over 14 years. That kind of loyalty is earned, one pet at a time.
Ready to Start?
The Dog Tutor works with new puppies, adult dogs, cats and a wide range of other pets in New York and Connecticut. Whether your dog needs training, walking, or your cat needs sitting — Don and Mia are here to help.
